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How and when will my order be delivered?
What should i do after i made an order?
What should i do if i haven't receive my order within 24 hours?
What should i do if i want to refund?
How does the wholesale price works?


How and when will my order be delivered?
Upon receiving your order online and your payment, we will pack your order with light boxes for delivery with our company truck. If the purchase is $200 or more, free delivery will be provided. If the purchase is less than $200, $1/200g of goods will be added as transport fee. Most probably you will receive your ordered snacks within 24 hours.

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What should i do after i made an order?
After you made your order, you should pay through PayPal or cash for your order to be valid. Please also send us your payment number with your order number and your phone number and we will notify you upon receival.

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What should i do if i haven't receive my order within 24 hours?
You can contact us through our email alicekii@gmail.com with your phone number, order number and payment order.

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What should i do if i want to refund?
Please check our refund policy to see whether a refund will be provided. If so, you can contact us through alicekii@gmail.com with your phone number, order number and payment order, and also the snacks you want to return and the reason. You may also choose to exchange for other goods. We will come to collect the refund goods and give you the refund upon checking immediately.

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How does the wholesale price works?
We offer cheaper price when you buy e.g. 5 or 10 packages of each item per shopping. The difference will be refund upon delivery.

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Last Updated: 3 May 2007 01:07:09 PDT home  |  about  |  terms  |  contact
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